Privacy policy

Last Updated on March 19, 2022


Natural Health Gateway shares your concerns about privacy. To better protect your privacy, Natural Health Gateway has provided this online privacy policy explaining its online information practices and the choices you can make about the way your information is collected and used. This Privacy Policy applies to the information that Natural Health Gateway collects on websites owned and controlled by Natural Health Gateway, and does not apply to information that Natural Health Gateway may collect by any alternative means or media unless specifically stated otherwise.

1. Natural Health Gateway’s Collection of Your Information
While using the Sites, Natural Health Gateway may ask users for their name, email address, postal address, mobile or another telephone number, fax number, care provider’s name, personal health information and payment information, and other relevant information. Natural Health Gateway may collect additional information depending on how you are using the site. 

In many cases, users choose the amount of information they supply. There may be instances in which some of the information that we ask users to provide is identified as mandatory and some as voluntary. In such cases, if users do not provide mandatory personal information with respect to a particular activity, users will not be able to engage in that activity. Natural Health Gateway also may collect certain information that is not personally identifiable when you visit our site, such as the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, aggregate data about the number of visits to the site, and/or aggregate data about the pages visited. Information gathered through the site may be transferred, used, and stored in the United States and in foreign jurisdictions in which we, our agents, customers, and other users of the site are located, and by accessing the site, you consent to the transfer, use, and storage of your information in those jurisdictions.

2. How Natural Health Gateway Uses the Information
Natural Health Gateway uses non-personally identifiable information—whether non-identifying, identified, anonymized, or aggregated (collectively, “De-identified Data”)—to improve the design and content of the site and to enable Natural Health Gateway to personalize your online experience. Natural Health Gateway may use the De-identified Data to analyze the Sites’ usage as well as create services and/or products to fit your needs.

Except as otherwise indicated, Natural Health Gateway uses the personally identifiable information (“Personal Information”) you provide about yourself:

  • to process and fulfill your order(s) for products;

  • to respond to any of your inquiries or questions about our products and/or services;

  • for internal marketing purposes;

  • to provide you with additional and updated information, materials, and other advertisements regarding Natural Health Gateway products and/or services;

  • to offer you other materials and/or information that Natural Health Gateway believes may be of interest to you;

  • to cooperate with government officials or parties in litigation under process of law, to prevent a crime, or as otherwise required by law;

  • to protect against legal liability;

  • to create and manage user accounts;

  • to process payment;

  • to perform data analyses and/or research (including de-identification and aggregation of Personal Information).

Natural Health Gateway’s agents, employees, and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, Natural Health Gateway encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy. Natural Health Gateway shall own all such Personal Information and may maintain copies of such as part of its records. If you do not wish to receive marketing materials or advertisements regarding Natural Health Gateway products, please contact Natural Health Gateway in the manner identified in the “Opt Out” section below.

The De-identified Data and Personal Information may be disclosed, transferred, assigned, licensed, distributed, and/or sold as part of Natural Health Gateway or its assets. In addition, if Natural Health Gateway becomes the subject of a bankruptcy or insolvency proceeding, whether voluntary or involuntary, Natural Health Gateway or its trustee in bankruptcy may disclose, sell, assign, license, or otherwise transfer such information in a transaction approved by the appropriate court.

3. Children
This site is not intended for children under the age of 16. Natural Health Gateway does not knowingly collect personal information from users under 16 years of age. If Natural Health Gateway becomes aware that it has collected personal information from a user under 16 years of age, it will take steps to delete such information from its database. If you believe that we might have any information from or about a child under the age of 16, please contact us at info@naturalhealthgateway.com

4. Do Not Track
This site does not respond to “do not track” requests. All traffic is treated as equal and processed the same. If you desire to have your browsing be private, we suggest that you use your web browser’s private or incognito function or similar options.

5. Opt Out
You may choose not to receive marketing materials regarding Natural Health Gateway products by simply notifying Natural Health Gateway directly at info@naturalhealthgateway.com. Upon receipt and processing of an “opt-out” request, Natural Health Gateway will, within a commercially reasonable amount of time, remove your information from any future unsolicited marketing communications. Your request not to receive marketing materials will not apply to the information that you request to receive.


6. Security, No Liability
Natural Health Gateway uses reasonable efforts to implement security measures designed to help protect against the risk of loss, misuse, and alteration of any information under Natural Health Gateway’s control. Nevertheless, please keep in mind that such security measures may not prevent all loss, misuse, or alteration of information on the site, and transmission of information over the Internet and on mobile platforms is not always secure, which means we cannot and do not guarantee the security or confidentiality of any information that you provide to us.  Given this reality, your use of our site and your decision to provide personal information to us is at your own risk.  Natural Health Gateway is not responsible for any damages or liabilities relating to any such security failures.

Furthermore, email is not a secure form of communication. Please do not send us your Social Security number, credit card number, or other sensitive personal information via email. Although we will take reasonable measures to protect your personal information, we cannot guarantee the security of your data transmitted to and from our site or over mobile networks; any transmission is at your own risk. You understand that data and communications, including email and other electronic communications, may be accessed by unauthorized third parties when communicated over the Internet.

7. Third-Party Websites
This site contains links to other websites that do not belong to Natural Health Gateway. Natural Health Gateway is not responsible for nor can Natural Health Gateway ensure the privacy practices or content of such other websites, and this Privacy Policy does not apply to those other websites. You should always read the privacy policy of a website before disclosing any of your information.

8. IP Addresses and Cookies
Like other businesses and for security purposes, Natural Health Gateway uses your IP address to help diagnose problems with Natural Health Gateway’s servers, to administer the site, and for security purposes. A cookie is a small text file that is sent to your browser when you access a website, including the site. We and our third-party vendors may use session cookies. A session cookie is available only during the course of the browser session; the information is not sent to or stored on a computer’s hard drive. Closing the browser or logging off will invalidate the session cookie. We and our third-party vendors may also use machine cookies, which do remain on a computer hard drive after the end of a browsing session, gather information, sometimes over time and across sites. In addition, the site may contain advertisements that may contain cookies. In general, if you choose, you can disable the use of cookies by reviewing your browser’s preferences and options. Disabling the use of cookies will make some portions of the Sites inoperable.

9. Third-Party Analytics 
We may use third-party analytics on the site to enable us to continually improve the content we offer to you, for systems administration purposes, to evaluate your use of the site, to compile reports on activity, to analyze performance metrics, and to collect and evaluate other information related to the site. Some of our analytics can be used to track users over time, for geo-location purposes, and across third-party websites. For example, we use Google Analytics to help us understand how our customers interact with our websites. To learn more about Google Analytics’ privacy practices and the opt-out choices it offers, please visit the following websites: https://policies.google.com/privacy, https://tools.google.com/dlpage/gaoptout/. We also use DoubleClick cookies and/or pixels, along with Google Ads.

10. Modification of Privacy Policy
Natural Health Gateway may change this Privacy Policy at any time by posting the changed or amended Privacy Policy on the site. Your continued viewing of or use of the site following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.

11. How to Contact Natural Health Gateway for Any Reason
You may contact Natural Health Gateway with questions or comments regarding this Privacy Policy or to update any Personal Information at info@naturalhealthgateway.com 

12. To Learn About Your rights under the California Consumer Privacy Act click this link: ccpa-opt-out.