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Welcome to Your Wellness Rewards
Investing in your long-term health is a daily commitment, and we believe your consistency should be rewarded. We are thrilled to officially introduce the Natural Health Gateway Rewards Program! This program is our way of giving back to our health-conscious community. Whether you are stocking up on your daily essentials or maintaining your health routine with our monthly subscription plans, you will now accumulate valuable points that directly increase your checkout spending power.
How to Join and Earn Points
Getting started is completely free, seamless, and takes less than a minute. Simply visit our dedicated Rewards Program page to activate your profile.
Once your account is active, you can build your point balance through these everyday wellness actions:
- Account Activation Bonus: Receive 200 points the moment you register your account today.
- Everyday Product Purchases: Earn a baseline of 5 points for every $1 spent on all one-time orders.
- The Ultimate Health Stack (Subscriptions): Maintain your routine and double-dip on your savings! You will automatically accumulate your standard loyalty points on every single recurring shipment, right on top of your existing 10% Subscribe & Save product discount.
- Refer A Friend: Earn 1000 points to use towards your next order for every friend you refer. Your friend will get a free $10 eGift Card that can be used towards their first order of $40 or more!
- 30-Day Verification Period: To protect our community and ensure order accuracy, all loyalty points earned from personal product purchases (one-time and subscription orders) and friend referrals are subject to a 30-day verification period. When you complete a purchase or refer a friend who who places an order, your earned points will be placed in a "Pending" status. Once 30 days have elapsed from the original payment date, matching our standard 30-day timeline for reporting product order issues, the points will automatically unlock and transfer directly into your active profile wallet, fully available to be converted into either store credits or a discount code. If an underlying order is canceled, fraudulent, or refunded within this window, the pending rewards will be immediately forfeited.
Navigating Your Customer Rewards Portal
Want to check your progress or claim a milestone reward? Everything you need lives in one central hub. Simply log into your standard customer account profile on our website and navigate to our Rewards Program page. Here, you will find a live visual dashboard displaying your real-time point balances, pending milestones, and available tier rewards. You can also view your full points history right next to your past order logs.
Understanding and Using Your Rewards
When your rewards points are redeemed, they are converted into either Digital Store Credits or Order Discount Codes.Ā
1 Digital Store Credits
Think of Store Credits exactly like a digital debit card balance. When you redeem your points on our rewards page, a credit balance (such as a $10 or $20 reward) is dropped directly into your account profile. At checkout, this balance can be applied in the payment section as cash, reducing your final out-of-pocket amount due. You can redeem 1,000 points for $10 store credit or 2,000 points for $20 store credit.Ā
Note: A minimum order subtotal of $40.00 is required at checkout to apply your earned store credits.
2 Order Discount Codes
An order discount code provides a fix amount (such as $10 or $20) off an entire order. AndĀ it modifies the actual amount of the order before payment is even calculated. Then the order total is recalculated at checkout. You can redeem 1,000 points for a $10 order discount code or 2,000 points for $20 discount code.Ā
Note: A minimum order subtotal of $40.00 is required at checkout to apply your earned store credits.
Our system grants Free Shipping on orders of $75 or more. If your order total is close to $75, applying your order discount code might push your subtotal below $75, which will automatically add our standard shipping fee to the order. To maximize your savings, we recommend using your rewards on orders that stay above $75 after the discount is applied, or on smaller orders (under $74) where shipping is already calculated!
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Level Up Your VIP Health Status
As you continuously prioritize your health, your lifetime points will automatically unlock premium VIP status levels, allowing you to maximize your spending power even faster:
1. Bronze Tier (0+ Points): Your foundational entry point. Earn 5 points per $1 spent.
2. Silver Tier (1,000+ Points): Safely unlock an accelerated 6 points per $1 spent (1.2x multiplier) + an immediate 500-point entry bonus.
3. Gold Tier (2,500+ Points): Unlock our premier speed of 7.5 points per $1 spent (1.5x multiplier) + an immediate 1,000-point entry bonus.
Best of all, your historical orders are tracked natively by our system! If your past purchases already qualify you for Silver or Gold status, you will be instantly placed into your earned tier on day one of our launch.
We Are Here to Help
Have questions about your point balances, tier thresholds, or applying your store credits?
Please reach out to us at any time via our on-site live chat, or via email or phone from the information on our contact page. Welcome to the next level of your wellness journey!
NOTE: See our rewards policy for terms, conditions, and limitations.Ā
